Introduction to How to Monitor your Subscription
The Current Plan section serves as your subscription dashboard. It allows you to monitor your resource consumption in real-time, track license availability, and review the specific features enabled for your organization based on your pricing tier.
Where to Monitor your Subscription
You can review your subscription details within the global administrative settings.
Navigation: Click on the Menu Icon (top left) > General Settings > Current Plan.
Step by Step
1. User Limits
This section displays the number of users you can manage based on your selected plan. Restrictions vary by access type:
- Licensed Users: Includes Admin, Coach, Staff, and Sub-Admin roles.
- External Network: Includes Expert, Mentor and Evaluator roles.
- End Users: Applicants, Cofounders and Community Members
2. Email Limit
Indicates the maximum number of emails you can send per month, only including standalone emails sent through the platform.
Exclude: All automated reminders (nudges), system notifications those are unlimitted.
3. Other Limits
Depending on the bundle or module selected you will have limits on the number of Programs, Funnels, Maximum File Size, if you wish to increase it contact our customer success team at: support@acceleratorap.co
4. Feature Access
A detailed list of platform capabilities:
View which features are currently Enabled or Disabled for your incubator.
Identify available modules that may require a plan upgrade (e.g., Funding Module, Advanced Analytics).
Best Practices
- Monitor Usage Regularly: Check your user limits before launching a new cohort or inviting a large group of mentors to prevent service interruptions.
- Email Quota Awareness: If you plan on high-volume communication, monitor your "Email Limit" mid-month to ensure automated funnel reminders continue to trigger successfully.
- Requesting Upgrades: If you need to increase your limits or enable a locked feature, contact our customer success team at: support@acceleratorap.co.