We, at AcceleratorApp, Ltd. (“We”, “AcceleratorApp”), understand that respecting your privacy and being transparent about how we use, collect, disclose or otherwise handle your personal data is essential to build a relation of trust with you.
We wrote this Privacy Notice to explain how we use your personal data when you are
As a participant of the Digital Advertising Alliance (DAA), we adhere to DAA’s Interest-Based Advertising principles by providing you enhanced notice, transparency and control of our digital marketing practices as stated at:http://www.aboutads.info/principles/
We do not conduct interest-based advertising as part of the Services. This means that we do not collect personal data for interest-based advertising while a user is connected in the secure portal of our web application. Interest-based advertising only occurs on our website, and only for website users who have accepted targeting cookies.
Please see ourCookie Notice for more explanations on how we conduct interest-based advertising and how you can opt-out.
We use the term“user” refer to an authorized user provided with a licence by a customer to access our services, including any applicants provided with guest licences by a customer. “Customer” include accelerators and incubators, as well as similar organizational which have executed a Master Subscription Agreement with us.
We use the term“website user” to refer to someone who is navigating our website, regardless of whether that person has subscribed to our web application or has access to our web application.
We consider that personal data means any information which allows us to identify you, whether directly or indirectly.
Common examples are social security numbers, credit cards number or driving license numbers. However, personal data can also include electronic data, such as cookies, passwords, e-mails, online identifiers, pixels, mobile IDs, IP addresses, etc.
In some cases, a piece of information might not constitute a personal data on its own (e.g. the color of your hair), but may become personal data when combined with other information because it would allow us to identify you.
The definition of personal data changes from one country to another country, or from one law to another law - so we try to adopt a large and generous interpretation to protect our users and subscribers.
We process your personal data for our own purposes, based on either your consent, a contract with us, or our legitimate interests, such as ensuring the security of our Services, or for direct marketing purposes.
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We do not sell your personal data to third parties, such as data brokers.
Our website and Services are hosted on Amazon Web Services (AWS).
Our Master Subscription Agreement with our Customer states where personal data will be hosted. By default, personal data is hosted based on the following parameters:
|Use case||Hosting Location|
|Main server||Frankfurt, Germany|
|Read node (North America, South America, Central America), Backups||Montreal, Canada|
Our website is hosted by AWS, United States.
Service Providers can process and store personal data elsewhere than as stated above, including, without limitation, in the United States.
We store users personal data as long as our agreement with customer is in force, unless your data is deleted by customer (through an admin licence) or by yourself when using the Services. Once our agreement with the customer ends, for any reasons, we will delete all the data associated with the customer after 30 days. Backups are deleted according to normal schedule.
We encrypt personal data at rest and in transit. This means your personal data is not in plain view. A key is needed to see the personal data in plain view.
We perform intrusion testing annually using an independent party. Intrusion testing means that we hire some good guys who also happen to be hackers, and we ask them to give it a try with our web application! If they find any vulnerabilities, they let us know so we can fix it.
All our employees are under confidentiality agreements, and we enforce access controls, meaning that access to your personal data is only possible on a need-to-know basis.
We use peer review, automated testing and manual testing as part of our secure coding habits when we develop our web application. As part our peer review, we analyze our architecture security and performance.
Our hosting company, Amazon Web Services, is designed and managed in full compliance with security best practices and a wide range of IT security standards, including SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70 Type II), SOC2, SOC3, FISMA, DIACAP, FedRAMP, PCI DSS Level 1, ISO 27001, ITAR, HIPPA, and Cloud Security Alliance.
We’re always on the look out to integrate more security features in our web application. We’ll update this section as part of our continuous improvements.
All our marketing communications, such as our newsletters, include a link to unsubscribe. You can also contact us directly email@example.com.
We do not respond to Do Not Track signals at this point in time, but if it changes, we will update this Privacy Notice.
If you are a user, you can reach out to the incubator or accelerator which provided you with an access to our Services to request that they delete your personal data and revoke your licence.
Depending on where you are located and on the circumstances of your request, you may have access to different rights, such as:
When we are able to respond to your requests, we will try our best to help you and we will respond within 30 days. If we can’t respond within this delay or if we decide that we cannot respond to your request, we’ll be in touch and provide explanations. We’ll also inform you of how you can contest our decision.
Although we try to help you out without any additional fees, there may be circumstances where we have to charge a reasonable fee, such as for transcription, reproduction or transmission of personal data.
We will need to identify you prior to respond to your request.
If you are an user, we suggest you first contact the incubator or accelerator who provided you with an access to the Services. If it doesn’t work, feel free to reach out to us firstname.lastname@example.org. Users can also consider export and deletion functionalities that are offered as part of our Services.
For website users, just e-mail us and we’ll help you out right away:email@example.com.
We can change this Privacy Notice to reflect our current practices, new technologies, changes to the law, or as otherwise required. If we make any significant changes, we will advise our users and subscribers by e-mail.