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Product Update: User Engagement Analytics

Author
Samuel AdeyemoMarketing ManagerAug 22, 2025 2 minutes

Every accelerator manager has felt it - that sinking realization when a promising founder goes radio silent. They stopped attending events three weeks ago, haven't booked a coaching session in a month, and their course progress is stuck at 15%. By the time you notice, they're often already mentally checked out.

User Engagement Analytics turns those gut feelings into early-warning systems.

This unified dashboard tracks every touchpoint across your program - coaching sessions, event attendance, course completion - so you can identify at-risk participants before disengagement becomes dropout.

Why This is Better Than Traditional Metrics

Traditional analytics show you what happened. Engagement Analytics shows you what's about to happen. When someone's coaching hours drop by 70%, when they register for events but consistently skip them, when they start modules but never finish - these patterns predict future behavior.

The dashboard aggregates three critical engagement streams:

  1. Coaching Impact tracks who's booking 1:1 sessions, how many hours they're logging, and flags participants with declining engagement. You'll see exactly who needs outreach and why.
  2. Event Participation compares registrations to actual attendance, measures time spent in sessions, and identifies founders who are becoming passive observers rather than active participants.
  3. Learning Progress monitors course completion rates, time spent per module, and highlights content that's resonating versus material that consistently loses attention.

 

Instead of discovering problems during quarterly check-ins, you get real-time insights into who's thriving and who's struggling. Automated alerts flag participants below engagement thresholds, enabling timely intervention before minor issues become program exits.

One program manager shared: "We identified three founders who were pulling back from the community two months before demo day. Early conversations revealed they were feeling overwhelmed, not disconnected. We adjusted their workload and all three finished strong."

Data-Driven Personalization

Not every founder engages the same way. Some thrive in group settings but avoid 1:1 coaching. Others consume course content rapidly but skip networking events. Engagement Analytics reveals these patterns, enabling personalized outreach strategies.

"We discovered that our technical founders were engaging heavily with course materials but skipping business development workshops," one accelerator noted. "We created specialized tech-founder business sessions and saw immediate engagement improvements."

Getting Started

User Engagement Analytics is available now. Navigate to Startup > Engagement Analytics to see your community's complete engagement story. Filter by date range, program, or individual participants to identify exactly who needs attention.

The best accelerators don't just hope founders succeed - they proactively ensure it. When you can see disengagement patterns weeks before they become problems, you can intervene with precision rather than panic.

Your founders' success starts with understanding their engagement. The data is already there - now you can see it clearly.

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