Introduction to General Settings
The General Settings is where you configure, your organization's details, support contact details, currency, languages, timezone, and so on. When creating an account, users accept the terms and services to use the Accelerator App. In the General Settings, you can add your incubator or accelerator terms and services for applicants and participants.
Where to Find the General Settings
Click on the Menu icon on the top left of the page, then in the left-hand menu, click on General Settings.
General Settings Elements
- Name of your Incubator & Accelerator: This name will be used as the sender of the emails sent from the platform to your users.
- Headquarters Address: This address will be added at the end of each email sent from your AcceleratorApp platform to your users.
- Locations: In this section, you can add physical locations or set a different location from the list as your headquarters.
- Timezone: Select a timezone for the platform in general. Each user can choose their timezone from their settings.
- General & Support Email Address: The general email is used to redirect the responses that users give to transactional emails, and the support email is the one that is provided to users when they click on the support button.
- Default Language: You can define a default language for all your users. The login page for applicants or when users log in for the first time will be displayed in the default language. However, each user can change their language from their settings.
- Email date format: Choose a date format for emails.
- Time Display Preference: Choose between 12 hour and 24 hour time format.
- Currency: Select your currency. This currency will be used to collect your metrics.
- Your Terms & Conditions: If you want each user to accept your terms and conditions, you can link to the relevant document, and each user will be required to accept the terms when they create their account.
- Login Page Customization: In this section, you can customize your Login landing page. Options include: Page backgrounds, images, text and colors. You can also add an extra button to the login page, that will direct users to an external link of your choice. You can customize the button's text, color and style.
- Password Page Customization: Here, you can customize your Reset Password landing page. Options include: Page background, Text color, Logo type, Button types abd more.
Step-by-Step
1: Click on the Menu icon on the top left of the screen.
2: Click on General Settings on the panel menu.
3: Fill in the details for General Settings and Save.
Tips & Best Practices:
- Use a support email address that more than one person has access to - this will make it easier to support users.
- Add your incubator terms and conditions for users to accept when joining the incubator